Contact Us

Customer Service Center



In-Person Service and Call Center

62 First Street
San Francisco, CA 94105

Hours of Operation
Monday - Friday: 8:30am - 5:30pm
Saturday: 9:00am - 1:00pm

Email Us

Out of State Callers:

FAX: 1-415-974-6356
TDD/TTY: 1-415-486-2492

Mailing Addresses

For New Accounts and General Inquiries

Bay Area FasTrak Customer Service Center
P.O. Box 26926
San Francisco, CA 94126

To Make a Payment

FasTrak Violation Processing Department
P.O. Box 26925
San Francisco, CA 94126

Invoice Processing Department
P.O. Box 26879
San Francisco, CA 94126

License Plate Account and One-Time Payment Processing Department
P.O. Box 26898
San Francisco, CA 94126

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