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I purchased my toll tag from a retail store. How much in prepaid tolls do I have?
Of your total purchase price, $20 is held as a temporary deposit and the remaining balance is available as prepaid tolls for use immediately.
If you register the toll tag to an account as automatically replenished by credit card, the $20 deposit will be moved into your prepaid toll balance. If you register your toll
tag to an account replenished by a cash/check payment, the $20 will remain as a deposit.
I purchased my toll tag from a retail store, where there was a promotion for free tolls. How do I get my free tolls?
Upon opening up a new FasTrak® account and registering your toll tag online or by phone, the free tolls will be credited to your prepaid toll balance.
This offer is not valid for existing FasTrak® accounts. To learn more about current FasTrak® promotions, click here.
When do I have to register my retail toll tag?
A small balance is available for immediate use prior to registration. If you choose to use your toll tag before registering it, then you must register it within
seven (7) business days from the day you first use it. If you do not register it within this time period, the toll tag will become "inactive" and will be in
violation of California Vehicle Code 4770 and any other applicable law. To avoid this situation, it is recommended that you register your toll tag immediately
after you purchase it.
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