Contact Us


Mailing Address

Bay Area FasTrak Customer Service Center
P.O. Box 26926
San Francisco, CA 94126

FasTrak Violation Processing Department
P.O. Box 26925
San Francisco, CA 94126

License Plate Account and One-Time Payment Processing Department
P.O. Box 26898
San Francisco, CA 94126

Invoice Processing Department
P.O. Box 26879
San Francisco, CA 94126

Physical Location

Bay Area FasTrak Customer Service Center
475 The Embarcadero (at Broadway)
San Francisco, CA 94111

Telephone & Fax Numbers

Toll Free (for customers only): (877) BAY-TOLL (1-877-229-8655)
Out of State Callers: (415) 486-TOLL (1-415-486-8655)
FAX: (415) 956-1663
TDD/TTY: (415) 486-2492

Hours of Operations

Call Center
Mon - Fri : 8:30am - 5:30pm
Saturday : 9:00am - 1:00pm

Walk-in Center (at 475 The Embarcadero)
Mon - Fri : 8:30am - 5:30pm
Saturday : 9:00am - 1:00pm

GET UP TO $5 IN FREE TOLLS

When you get a new toll tag.

Pick up a new toll tag at select Walgreens, Costco and Safeway locations and FasTrak will give you free tolls.



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