Instructions for New Account Holders
Be ready with an email address, your vehicle license plate number, make, model and state of registration, credit card information and DMV-issued CAV Certificate. The CAV certificate must be valid and list the license plate number that matches the vehicle added to the account. If the certificate is expired or missing information, a CAV toll tag cannot be issued. Please contact DMV for information about the certificate.
Please expect processing and delivery within 7-10 business days. If there are any issues with your application, we will contact you.
I want to pay by check.
If you would prefer to pay with check, please download the account application. Mail the filled out application with a check to
Bay Area FasTrak CAV certification PO Box 26926 San Francisco, CA 94126
Applications without payment will not be processed. If your application is not approved, we will contact you to resolve the issue.
I want to pay in person.
In person service is available at the Customer Service Center. Cash, check, money order or credit card is accepted at this location. Click here for hours and location.
Can I use the FasTrak designated lanes at toll bridges or in express lanes while I am waiting for my application to be processed?
No. Your FasTrak account will not be opened until your application is approved. If there are any issues with your application, we will contact you to resolve them. If a CAV class toll tag cannot be issued to you, you have the option to open a FasTrak account and order a standard toll tag.
I have other vehicles. How do I order toll tags for them?
This application process is to open an account with an exempt clean air vehicle for the purpose of ordering a CAV class toll tag. Once your account is opened, you can order toll tags or add toll tags that you pick up at a retail store to your FasTrak account.Or, you can open a FasTrak account and order the toll tags you need and start using FasTrak right away. Then, using the “I have a FasTrak account” link, order the CAV class toll tag for your clean air vehicle.
