NEWS

Metro ExpressLanes Clean Air Vehicles Rules Changing Mar. 1
Metro ExpressLanes, which operates the I-10 and I-110 Metro ExpressLanes, is updating its Clean Air Vehicle (CAV) policy. Bay Area FasTrak customers will have to register their toll tag/license plate with LA Metro to receive the CAV discount. 

Beginning March 1, 2019 clean air vehicles (CAV) displaying a DMV-issued red or purple CAV decal can use the I-10 and I-110 Metro ExpressLanes and receive a 15% discount off of the posted rate. Eligible carpools with a FasTrak Flex (switchable) transponder can use the Metro ExpressLanes toll-free. 

All clean air vehicles must set the switch on their FasTrak transponder to indicate the actual number of people in the vehicle for a given trip. CAVs are no longer allowed to use the 2 or 3+ transponder switch settings unless that many persons are present in the vehicle. Any CAVs incorrectly using the 2 or 3+ switch setting without that many occupants in the vehicle will be subject to CHP citation. 

Eligibility requirements are different on the two ExpressLanes: 
  • On the I-10 Metro ExpressLanes, vehicles with three or more occupants travel toll-free at all hours. Vehicles with two occupants will only pay a toll during peak hours, Monday-Friday from 5-9am and 4-7pm. 
  • On the I-110 Metro ExpressLanes, vehicles with two or more occupants travel toll free at all hours. 
Bay Area FasTrak customers are not required to open a new account with Metro ExpressLanes, but they must register their vehicle to qualify for the CAV discount. Visit metro.net/expresslanes/cav to register your CAV. Please make sure you have proof of decal on hand as further information may be needed during registration. Non-Metro account holders are prohibited from using the registered transponder in any other vehicle when accessing the Metro ExpressLanes
Change in Bay Bridge Toll Lane Hours and Rules
Beginning Monday, February 11, 2019, BART service will change to start at 5 a.m. (from the current 4 a.m. start) to accommodate the Transbay tube seismic retrofit project. Transit agencies will provide alternative express and Transbay bus service on weekdays from 4 a.m. to 5 a.m. This service change is expected to last about 3-1/2 years.

The far-left toll lane is usually closed to all traffic until 5 a.m., but for the duration of the early-morning BART closure, express buses approaching the bridge from Interstate 580 will use this lane starting at 4 a.m. Between 4 a.m. and 5 a.m., the lane will not be open to any vehicles - including carpoolers, vanpools, motorcycles and clean-air vehicles. Drivers will be subject to citation if they use the lane during this period. Starting at 5 a.m., the lane will open to high-occupancy vehicles as usual.
New Year Means New Tolls on Seven Bay Area Bridges
The Bay Area Toll Authority (BATA) reminds drivers that several important changes take effect Jan. 1, 2019, at the region's seven state-owned toll bridges. These include the first of the $1 toll increases approved last year through state Senate Bill 595 and confirmed by voters through Regional Measure 3 in June 2018. This will mark the first toll hike at the state-owned toll bridges since 2010. Additional $1 increases will go into effect on Jan. 1, 2022, and on Jan. 1, 2025.

Regular tolls for two-axle cars and trucks (as well as for motorcycles) at the Antioch, Benicia-Martinez, Carquinez, Dumbarton, Richmond-San Rafael and San Mateo-Hayward bridges will rise to $6 from the current $5 on Jan. 1, 2019.

At the San Francisco-Oakland Bay Bridge, regular tolls will climb to $7 from the current $6 on weekdays from 5 a.m. to 10 a.m. and from 3 p.m. to 7 p.m. During weekday off-peak hours from 12 midnight to 5 a.m., from 10 a.m. to 3 p.m., and from 7 p.m. to midnight, Bay Bridge tolls will rise from $4 to $5; and on Saturdays and Sundays, Bay Bridge tolls will increase to $6 from the current $5.

Tolls for vehicles with three or more axles also will rise by $1 on Jan. 1, 2019, at all seven of the state-owned toll bridges: to $16 for three axles, $21 for four-axles, $26 for five axles, $31 for six axles, and $36 for combinations with seven or more axles.

Senate Bill 595 continues the peak-period toll discount for motorcycles, carpools and qualifying clean-air vehicles crossing any of the state-owned toll bridges on weekdays from 5 a.m. to 10 a.m. and from 3 p.m. to 7 p.m. The discounted toll is scheduled to increase to $3 on Jan. 1, 2019, from the current $2.50. To qualify for this discount, carpoolers, motorcyclists and drivers of qualifying clean-air vehicles must use FasTrak to pay their tolls electronically and must use a designated carpool lane at each toll plaza.

Senate Bill 595 also established a 50-cent toll discount for two-axle vehicles crossing more than one of the state-owned toll bridges during weekday commute hours of 5 a.m. to 10 a.m. and 3 p.m. to 7 p.m. To be eligible for the toll discount, which is to be applied to the second toll crossing of the day, motorists must pay their tolls electronically with FasTrak. Carpools, motorcycles and qualifying clean-air vehicles making a second peak-period toll crossing in a single day will qualify for an additional 25-cent discount off the already-discounted carpool toll. The two-bridge discount will not be available to drivers who use cash to pay their tolls.

New FasTrak customers can obtain toll tags at hundreds of Walgreens and Costco stores around the Bay Area. A complete list of participating locations, as well as an online enrollment and registration feature, is available on the FasTrak Web site at bayareafastrak.org. Customers also may enroll in the FasTrak program by phone at 1-877-229-8655; by calling 511 and asking for FasTrak at the first prompt; or in person at the FasTrak customer service center at 375 Beale Street in San Francisco. Operating hours are Monday-Friday, 8:30 a.m. to 5:30 p.m. and Saturdays, 9 a.m. to 1 p.m. FasTrak can be used in all lanes at all Bay Area toll plazas.

BATA today formally approved the new toll schedule through adoption of BATA Resolution No. 128 at its regular December meeting. The Authority today also adopted BATA Resolution No. 129, which authorizes arrangements for the escrow of Regional Measure 3 funds pending the resolution of two lawsuits challenging state Senate Bill 595 and Regional Measure 3. Both lawsuits are pending in Superior Court in the City and County of San Francisco. Under BATA Resolution No. 129, the Regional Measure 3 toll increases, when collected, will be placed into an escrow account managed by an independent trustee. Following a process similar to voter-approved sales tax measures that face legal challenge, these funds will be transferred at least once each week from BATA to a Union Bank (Mitsubishi United Financial Group - MUFG) trust account, where the funds will be managed by a bank trust officer until final resolution of all litigation. Once the BATA legal team certifies there is a final resolution, the Authority will be asked to release the escrow. If BATA prevails in the litigation, the funds will be applied to BATA-approved programs. If BATA should lose the litigation, the funds will be reimbursed to tollpayers.

BATA, which is directed by the same policy board as the Metropolitan Transportation Commission (MTC), administers toll revenues from the Bay Area's seven state-owned toll bridges. Toll revenues from the Golden Gate Bridge are administered by the Golden Gate Bridge, Highway and Transportation District, which joined with BATA to operate a single regional FasTrak customer service center in San Francisco. MTC is the transportation planning, financing and coordinating agency for the nine-county San Francisco Bay Area.
Golden Gate Bridge Toll Increases 25 Cents Starting July 1, 2018
On July 1, 2018 the Golden Gate Bridge toll will increase by 25 cents for FasTrak from $6.75 to $7.00 and for Pay-by-Plate from $7.75 to $8.00. This toll increase is part of a five-year, incremental toll increase adopted by the Golden Gate Bridge, Highway and Transportation District's Board of Directors in February 2014.
E-ZPass Phishing Scam Alert
Phishing Scam Alert: There is a phishing email* being sent to drivers across the nation claiming they owe money for unpaid E-ZPass tolls. This is not an email from Bay Area FasTrak, the Bay Area Toll Authority, Golden Gate Bridge, E-ZPass or E-ZPass tolling agencies. E-ZPass is used to collect tolls electronically on the East Coast; FasTrak is used to collect tolls electronically on the West Coast. 

Please do not open or respond to the email if you receive it. To see an example of the email please click here.

*Phishing emails, websites and phone calls are designed to steal money. Cybercriminals can do this by installing malicious software on your computer or stealing personal information off your computer. To report a phishing email, forward it to: phishing-report@us-cert.gov.
FasTrak Privacy Policy Update
The FasTrak Privacy Policy has been recently updated. This policy explains the types of information collected from customers; the third parties with whom BATA may share this information; and the process by which customers are notified about material changes to this Policy. We encourage customers to review this Privacy Policy periodically to stay informed about how FasTrak protects the security of personally identifiable information collected for the FasTrak ®, License Plate Account, One-Time Payment Account, and Invoice Programs. Continued use of these accounts and programs to pay tolls constitute the customer's agreement to the Privacy Policy and any updates.

Follow this link to read the updated Privacy Policy.
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