Automated Phone System

Available 24 hours/day, 7 days/week

For general information and account access.



Customer Service Center

The FasTrak Walk-In Center is located at 375 Beale Street, San Francisco and is available for in person transactions.Please be aware there are mandatory Covid protocols in place to access the center, including wearing a mask and completing a health questionnaire along with observing strict social distancing and building capacity limitations.

Hours of Operation
Monday - Friday
8:00am - 5:00pm PST

By Phone
You can reach a live person by calling FasTrak's Customer Service Center during the regular business hours. FasTrak’s automated phone system is available outside of regular business hours and on holidays.

Hours of Operation
Monday - Thursday
8:00am - 6:00pm PST
8:00am - 5:00pm PST

FAX: 1-415-974-6356

By mail

General inquiries

Bay Area FasTrak
PO Box 26926
San Francisco, CA 94126

New and existing accounts

FasTrak Accounts
PO Box 26926
San Francisco, CA 94126

License plate and one-time payment accounts

Golden Gate Bridge Accounts
PO Box 26898
San Francisco, CA 94126

To respond to an invoice

FasTrak Invoices
PO Box 26879
San Francisco, CA 94126

To pay or contest a violation

FasTrak Violations
PO Box 26925
San Francisco, CA 94126