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2018 FasTrak Customer Service Center Holiday Schedule
January 1MondayNew Year's Day
January 15MondayMartin Luther King Jr. Day
February 19MondayPresidents' Day
May 28MondayMemorial Day
July 4WednesdayIndependence Day
September 3MondayLabor Day
November 12MondayVeterans Day
November 22-24Thursday-SaturdayThanksgiving Weekend
December 25TuesdayChristmas
January 1TuesdayNew Year's Day (2019)
CONTACT US & HOURS
Customer Service
By Phone
Call 1-877-BAY-TOLL or
1-877-229-8655

From outside the USA call
+1-415-486-8655

To speak to a person, call our Customer Service Center during the hours of operation.

Our Automated Phone System is available all days, all hours to access your account.
In Person
To receive in-person service, visit
The Hub @ 375 Beale, located in the ground floor lobby of the Bay Area Metro Center. Bring government-issued proof of identification*, which is required for some services.

Bay Area Metro Center
375 Beale Street
(between Folsom and Harrison streets)
San Francisco, CA 94105

*A few examples of acceptable forms of identification include driver's license, government-issued identification card, military identification card, and passport.
Hours of Operation
To speak to a Customer Service Representative or visit us in person:
Mon - Fri 8:30 am to 5:30 pm and Sat 9:00 am to 1:00 pm
We are closed these Holidays.
Other Ways To Contact Us
By Email
Email FasTrak
By Fax
1-415-974-6356
By Mail
For General Inquiries
Bay Area FasTrak
P.O. Box 26926
San Francisco, CA 94126

For New and Existing Accounts
FasTrak
FasTrak Accounts
P.O. Box 26926
San Francisco, CA 94126

License Plate and One Time Payment Accounts
FasTrak
Golden Gate Bridge Accounts
P.O. Box 26898
San Francisco, CA 94126
 
To Respond to an Invoice or Violation Notice
FasTrak Invoices
P.O. Box 26879
San Francisco, CA 94126

FasTrak Violations
P.O. Box 26925
San Francisco, CA 94126
Keep moving with FasTrak