There are several reasons that could explain why you received a violation:
- Your toll tag may not be working. Please contact the Customer Service Center.
- The license plate of your vehicle may not be listed in your account. Add your vehicle license plate and backdate the start date to ensure proper tolling. This will automatically remove the violation penalty.
- Your FasTrak account balance may be negative. This can happen if the credit card on file expired or if you need to add funds to your cash- or check-based account. A customer service representative can assist you with adding funds to your account and may be able to waive the violation penalty.
Topic: Toll Violations