If you have a dispute or question about a letter you received from Professional Account Management, LLC (PAM) regarding outstanding violations, the FasTrak Customer Service Center is unable to assist you. Because your case was turned over to a collection agent, you will need to contact them directly to discuss your case further.
You can reach Professional Account Management, LLC by calling 866-424-9136 between 9:00 am and 5:00 pm EST. If you call after hours, you can leave a voicemail message and an agent will return your call during normal business hours. You can also contact them by mail or fax at:Professional Account Management, LLC.
P.O. Box 1348
Long Island City, NY 11101
Topic: Toll Violations