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Contact Us

FasTrak's Customer Service team is ready to help!

In person

The FasTrak Walk-In Center is located at 375 Beale Street, San Francisco and is available for in person transactions Monday-Friday, from 9 a.m. -5 p.m. Please be aware there are mandatory Covid protocols in place to access the center, including wearing a mask and completing a health questionnaire along with observing strict social distancing and building capacity limitations.

By phone

You can reach a live person by calling FasTrak's Customer Service Center during the regular business hours of 8:00 am to 6:00 pm Monday through Thursday and 8:00 am to 5:00 pm on Friday. FasTrak’s automated phone system is available outside of regular business hours and on holidays.

877-BAY-TOLL (877-229-8655)

From outside the U.S.
+1-415-486-8655

By email

We make every effort to respond to emails in 5 business days. However, due to COVID19, please expect some delay in email responses. Thank you for your patience.
Email FasTrak

By fax

415-974-6356

By mail

General inquiries

Bay Area FasTrak
PO Box 26926
San Francisco, CA 94126

New and existing accounts

FasTrak
FasTrak Accounts
PO Box 26926
San Francisco, CA 94126

License plate and one-time payment accounts

FasTrak
Golden Gate Bridge Accounts
PO Box 26898
San Francisco, CA 94126

To respond to an invoice

FasTrak Invoices
PO Box 26879
San Francisco, CA 94126

To pay or contest a violation

FasTrak Violations
PO Box 26925
San Francisco, CA 94126