1. Home
  2. Help
  3. FAQs

How can I contact FasTrak Customer Service?

The FasTrak Customer Service Center is available during regular hours of operation. Customer service representatives can assist you with opening new accounts, making updates to existing accounts, processing payments and resolving issues with tolls charged in error. Please note that the FasTrak in-person counters located at 375 Beale Street, San Fransico is currently closed until further notice.

To get help over the phone, please call 877-BAY-TOLL (877-229-8655) and follow the prompts. You can also email the Customer Service Center using the online contact form on the FasTrak website.

Topic: FasTrak Basics